ANYONE HOME

Omnichannel AI Leasing Assistant

HYBRID INTELLIGENCE (AI + HUMAN) LEASING EXPERIENCES THAT TRULY DELIVER ON THE PROMISE OF AI

Leasing Assistant manages inbound chat, voice, and SMS inquiries using Hybrid Intelligence to enhance the leasing experience for renters while driving efficiencies and increasing conversion for properties.

Omnichannel AI Leasing Assistant on desktop and mobile devices

Hybrid Intelligence for A Better Leasing Experience

AI works great for most questions but the majority of consumers want choices and access to human agents for more complex needs. Anyone Home’s Leasing Assistant combines the best of AI and human capabilities to answer questions, book tours and deliver the brand experience that makes prospective renters want to call your community “home”.

Hybrid Intelligence combines AI and human leasing support

Hybrid Intelligence Is the Next Evolution of AI

Leasing Assistant leverages Anyone Home’s 11+ years of leasing experience leadership and is purposefully designed for a combined AI and human solution. It facilitates transition to a live agent and handles those transitions seamlessly. The combined AI + Human is the next evolution of AI.

Consistent Experience Across Channels

Voice 01
Hazel using a laptop while applying to Ashton Pointe
01

Hazel is applying to Ashton Pointe. She has a few questions and wants to speak to a human.

Voice 02
Diagram showing Leasing Assistant handing Hazel's conversation to a live agent
02

Leasing Assistant answers Hazel's call and quickly connects her with a Live Agent.

Voice 03
Hazel speaking by phone with a live leasing agent
03

Hazel gets her questions answered and the experience cements her decision to move to Ashton Pointe.

Chat 01
Camila viewing the Ashton Pointe website on a laptop
01

Camila is looking for a new apartment and has a few questions about Ashton Pointe.

Chat 02
Leasing Assistant answering Camila's questions through website chat
02

Leasing Assistant gathers Camila's information and answers her questions until...

Chat 03
Leasing Assistant offering to transfer Camila to a live agent
03

...a fair housing question prompts Leasing Assistant to hand off to a live agent.

SMS 01
Pedro looking at his phone after touring Ashton Pointe
01

Pedro just toured Ashton Pointe and realizes he forgot to ask about move-in fees.

SMS 02
Pedro texting Ashton Pointe to ask about move-in fees
02

Pedro texts Ashton Pointe to see how much he needs to have saved.

SMS 03
Leasing Assistant responding to Pedro with move-in fee information
03

Leasing Assistant quickly gets him the information he needs.

All Questions Answered, More Tours Booked

01

Leasing Assistant integrates property-specific information

Leasing Assistant integrates property-specific information with advanced comprehension, communication, and decision-making, allowing for deeper and more engaging conversions.

02

AI trained and optimized to gather guest card information and book tours

The AI is trained and optimized to gather guest card information and book tours, maximizing leads and driving higher conversion.

03

Seamless transition to a live leasing agent

Seamless transition to a live agent when appropriate ensures conversations end with all questions answered and clear next steps wherever possible.

LEASING ASSISTANT

Why Leasing Assistant?

A Leasing Assistant that truly delivers on the promise of AI.

Supports Centralization

Supports Centralization

01

Saves Time, Creates Efficiencies for Properties

Saves Time, Creates Efficiencies for Properties

02

Drives Higher Conversion

Drives Higher Conversion

03

Improves Engagement and Resolves Issues Faster

Improves Engagement and Resolves Issues Faster

04

Enhances the Leasing Experience

Enhances the Leasing Experience

05

Provides a Consistent Brand Voice and Identity

Provides a Consistent Brand Voice and Identity

06

AI LEASING ASSISTANT

Frequently Asked Questions

What is AI Leasing Assistant?

AI Leasing Assistant is a leasing technology solution that helps multifamily communities engage prospective renters across phone, SMS, and chat. It can answer common leasing questions, provide property information, capture lead details, and assist with tour scheduling 24/7/365 to help prospects move through the leasing journey more efficiently. The Anyone Home AI Leasing Assistant uses Hybrid Intelligence which combines artificial intelligence and human support to provide prospects the best possible experience.

How does leasing AI help multifamily properties generate more qualified leads?

Leasing AI helps multifamily operators engage prospects quickly, regardless of business hours or onsite team availability. By providing fast responses, facilitating conversations across text, chat, and phone, and helping guide prospects toward the next step, Leasing AI supports consistent lead engagement while helping teams capture more leasing opportunities.

What makes the Anyone Home AI Leasing Assistant different from AI-only leasing tools?

The Anyone Home AI Leasing Assistant uses Hybrid Intelligence, combining artificial intelligence with live human support. When a prospect needs additional assistance, conversations can transition to a live agent with relevant conversation context, helping maintain continuity throughout the leasing process rather than forcing prospects to start over.

What tasks can an AI Leasing Assistant automate?

An AI Leasing Assistant can automate many routine leasing interactions, including answering leasing questions, capturing guest card information, reviewing pricing and availability details, and helping prospects schedule tours. This allows onsite teams to spend more time on high-value leasing activities while maintaining consistent renter engagement.

How does Property Management AI improve the renter experience?

AI Leasing Assistant is a Property Management AI solution that helps renters receive timely answers and consistent communication throughout their apartment search. By supporting interactions across voice, chat, and text messaging, AI can help renters access information more conveniently while still providing a pathway to human assistance when a more personalized conversation is needed.

Can leasing AI support centralized leasing operations?

Yes. Leasing AI can help support centralized leasing strategies by assisting with prospect communications across multiple communities and communication channels. By helping manage routine inquiries and lead engagement, centralized teams can focus on more complex leasing interactions while maintaining a consistent experience across their portfolio.

Does the Anyone Home AI Leasing Assistant integrate with property management systems?

Yes. The Anyone Home AI Leasing Assistant is designed to integrate with many property management systems and other leasing technologies such as the Anyone Home multifamily CRM to support workflows related to pricing, availability, guest cards, tours, and prospect communications. These integrations help provide a more connected leasing experience for both renters and property teams.

Why are multifamily operators investing in Property Management AI software?

Multifamily operators are increasingly investing in Property Management AI to improve operational efficiency, support leasing teams, and meet growing renter expectations for fast, convenient communication. AI-powered leasing tools help properties scale prospect engagement, improve responsiveness, and create a more efficient leasing process while preserving opportunities for human interaction.

BUILT FOR THE ENTIRE JOURNEY

Automate,
Communicate,
And Improve

Creating value across your multifamily organization.

01

Owners & Managers

Improve prospect management for increased NOI and portfolio value.

Explore solutions

02

Marketers

Drive consistent, predictable improvement throughout the leasing process.

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03

Leasing Operations

Optimize revenue generation processes with complete transparency.

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CUSTOMER PROOF

See Why Companies Lease Better
With Anyone Home

Kari Warren

“A comprehensive ‘tour as you like’ program is essential – from self-guided and virtual tours, to the support we receive from our CRM and centralized contact center, Anyone Home. Having numerous programs in place will drive the success for the season.”

Kari Warren
Chief Operating Officer - Management, Kairoi Residential

ANYONE HOME CUSTOMER

Lease Faster, Lease Smarter:
Turbocharge Your Leasing Journey with Anyone Home