Call Analytics

ADVANCED QUALITY ASSURANCE

Easily communicate, manage productivity, and take the next step – all in one seamless workflow.

SCORECARD

No more guessing! Designed specifically for leasing calls, our scorecards focus on quality issues and pinpoint exactly where additional training is required. Easily track and measure the effectiveness of training over time to ensure consistent progress.

INTRODUCTION

Leasing agent confirms caller’s essential contact information.

PRICE

Leasing agent determines the caller’s rent range.

QUALIFYING QUESTIONS

Leasing agent determines if caller is a qualified prospect.

CLOSING

Leasing agent suggests an appointment to tour the property.

AMENITIES & BENEFITS

Leasing agent discusses amenities & benefits.

SOFT SKILLS

Leasing agent was professional and engaging.

CALL ANALYSIS REPORTING

Know exactly where your leasing agents are performing and where training may be needed. From individualized reports by agent to overall property averages, receive in depth reports on how well your leasing calls are being handled.

Ready To See A Demo?

See how Call Analysis delivers direct insights into your leasing trends with the knowledge to consistently improve your leasing efforts.