Anyone Home Property Tours manages the entire touring process for all tour types (in-person, video, self-guided or virtual) from initial inquiry to the execution and lead follow-up.
Tour Management is About Choice
Your prospects expect to choose when and how they tour your communities. They may prefer an agent-guided, self-guided, video or a virtual tour: in each case, the operator’s job is to make sure they can say yes.
Tours can play different roles in the decision-making process. Sometimes it’s the initial viewing, and sometimes the follow-up tour determines which unit the prospect will call home.
Whatever the tour type or context, operators must get a few things right every time: tour execution, tour scheduling, and communicating the follow-up after the tour.
Seamless Tour Execution
Self-guided tours continue to grow in popularity as prospects choose how and when they want to view communities. As a result, building and unit access now form a critical part of the tour experience.
Whether the community chooses to enable self-guided tours through smart locks or traditional lock-boxes, Anyone Home issues entry codes as part of the leasing process, ensuring security with identity and credit card verification.
All communications, including tour instructions, unique access codes, and follow-up (including handling of no-shows), are handled automatically by Anyone Home’s platform, ensuring a seamless self-guided tour process, regardless of the lock type selected.
Prospects should be able to browse, schedule, and reschedule their own property tour instantly from any internet-ready device. The Anyone Home Property Tours scheduler enables operators to send links to allow prospects to schedule, reschedule, or cancel their tours online, any time of day.
Anyone Home’s unique and comprehensive integrations enable us to bridge the gap between multiple calendar apps, including Gmail/Outlook, PMS and CRM (either our own or through integration with others). Prospects can browse and pick the tour time that best fits their schedule, and you can be confident that the information will be correct in your system of record.
Anyone Home automatically sends emails or SMS text messages to prospects with appointment address, access code, and self-tour access instructions. Automated communication means that the prospect has all the information they need without depending on an agent to remember to send it.
Operators using Anyone Home Property Tours can rest assured that each step in the process is scheduled, executed, and communicated promptly, with complete and actionable data to help drive continuous improvement of the tour process.