The Corporation (collectively, “The Corporation”, “Anyone Home”, “AH”, “we”, “us”, or “our” as applicable) owns and operates the https://www.myshowing.com and https://www.anyonehome.com websites (including any subdomains and mobile versions of each, a “Site”, and collectively, the “Sites”), as well as CRM, Access Solutions, and Contact Center products and services (the “Application”). The Application and Sites are collectively referred to as the “Services”. We recognize that visitors to our Sites and Application may be concerned about the information they provide to us, and how we treat that information. This page informs you of our policies regarding the collection, use, and disclosure of information that relates to identifiable individuals (“personal information”) when you use our Services and the choices you have associated with that information. By using the Services, you agree to the collection and use of personal information in accordance with this policy.
Scope
Anyone Home as a Data Processor The Privacy Policy addresses data subjects (which includes both individuals and households) whose personal information we may receive from our customers in using our Services. In these cases, we do not decide why or how that personal information will be processed, our customers may use our Services to store and process their own customers’ personal information. In these cases, we act only as a data processor and service provider. We do not decide what personal information is being stored, and in general we will only access such personal information at our customer’s request in connection with our customer support or account administration matters. We will only access personal information to provide the Services that our customer has directed us to provide, or if we are required to do so by law.
When you give your data to one of our customers or when we collect your personal information on their behalf, our customer’s privacy policy will apply to the processing of your personal information. If you have a direct relationship with one of our customers, please contact them to exercise your privacy rights.
Anyone Home as a Data Controller When we do decide why or how personal information is processed, we act as a data controller. This Privacy Policy address data subjects whose personal information we process as a data controller, namely information that we:
receive from customers of our Services to facilitate our business and contractual relationship with our customers;
receive directly through our Sites;
receive directly through our business partners; or
process to promote our Services.
Not in Scope This Privacy Policy does not apply to the personal information of employees, job applicants, contractors, business owners, directors, and officers of Anyone Home.
If we do not maintain information in a manner that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular individual or household, such information is not considered personal information and this Privacy Policy will not apply to our processing of that information.
Personal Information We Collect
We collect several different types of personal information for various purposes to provide and improve our Services to you, which are described below.
Information You Give Us
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to First Name, Last Name, Email, Phone, Address, State, Zip, City, Credit Card information, government-issued documents (including national IDs, driver’s licenses and passports); product / service required information location; and inferences about interest in specific properties.
Information from Other SOurces
We may also collect this information from a wide range of other sources in order to provide you the Services.
Additional Limits on Use of Your Google User Data: Notwithstanding anything else in this Privacy Policy, if you provide the App access to the following types of your Google data, the App’s use of that data will be subject to these additional restrictions:
The App will only use access to read, write, modify, or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
The App will not use this Gmail data for serving advertisements.
The App will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the App’s internal operations and even then only when the data have been aggregated and anonymized.
Automatic Information
We may also collect information that your browser automatically sends whenever you visit our Services or when you access the Services by or through a mobile device. This may include information such as:
The name of the domain and host from which you access the Internet, including the Internet Protocol (IP) address of the device you are using and/or the IP address of your Internet Service Provider (ISP);
The type and version of Internet browser software you use and your operating system;
The website that referred you to our Sites;
The date and time you access the Sites, the length of your stay, and the specific pages that you access while visiting the Sites; and/or
The type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We use this information to monitor the usage of our Services, assess performance, ensure technological compatibility with your device, and understand the relative importance of the information provided on the Services. We may also use this data to conduct statistical analyses on visitors’ usage patterns and other aggregated data. We may also use this data to verify identity, prohibit fraud, and block users who are identified as malicious.
Location Information
We may use and store information about your location if you give us permission to do so. We use this data to provide features of our Services, to improve and customize our Services. You can enable or disable location services when you use our Services at any time by way of your device settings.
How We Use Personal Information
We use the information we collect from you and about you to help us personalize and continually improve your experience with our Services. You have no obligation to provide us with any of your information, but you may not be able to use or access certain portions of the Services if you do not provide us with your personal information (and you cannot use our Site or Application without agreeing to the terms of this Privacy Policy).
As non-limiting examples, we use the information we collect from and about you in the following ways, which may involve automatic processing using machine learning and artificial intelligence applications:
To provide and maintain our Service;
To notify you about changes to our Service;
To contact you if there is a problem completing a transaction you requested or to discuss your account;
To allow you to participate in interactive features of our Service when you choose to do so;
To provide customer support;
To enable our financial services partners to implement automatic payments and funds transfer;
To gather analysis or valuable information so that we can improve our Service and consider your interests;
To monitor the usage of our Service;
To detect, assess, prevent and address technical and performance issues;
To understand the relative importance of the information provided on the Service;
To conduct statistical analyses on visitors’ usage patterns and other aggregated data;
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information by following the unsubscribe link or the instructions provided in any email we send.
We will store your information only for as long as we need to use your information for the above purposes.
Our processing of your personal information for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, to build and improve the accuracy of our automated methods of processing (including artificial intelligence or AI, such as Chat Bots you may use as part of our Services), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. For instance, with your permission and for the purpose of improving our Chat Bot technologies, we manually review short snippets of text or voice data that we have taken steps to de-identify. This manual review may be conducted by our employees or vendors who are working on our behalf. We do not use your personal information for training artificial intelligence.
Credit Card Information Security
We do not store any credit card information on its servers or data warehouses, all credit card information is stored with its payment gateway and it is tokenized. Tokenization, when applied to data security, is the process of substituting a sensitive data element with a non-sensitive equivalent, referred to as a token, that has no extrinsic or exploitable meaning or value. All payment services use Hypertext Transfer Protocol Secure (HTTPS), and is encrypted using Transport Layer Security (TLS), or formerly its predecessor, Secure Sockets Layer (SSL).
Cookies
When you interact with the Service, we automatically receive and record information on our server logs from your browser, including your IP address, “cookie” information, and the page you requested.
Cookies and other tracking technologies (such as pixels and beacons) are comprised of small bits of data that often include a de-identified or anonymous unique identifier. Websites, apps and other services send this data to your browser when you first request a web page and then store the data on your computer so the website can access information when you make subsequent requests for pages from that service. We may use cookies to collect and store information about your usage of the Service (such as the pages you have visited, content you have viewed, search queries you have run, and advertisements you have seen), which information is then used to understand your preferences so as to enable us to provide you with improved services in future visits, and to compile aggregate data about site traffic and interactions so that we can offer better experiences and tools in the future.
Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Please note that by blocking any or all cookies, you may not have access to certain features, content, or personalization available through the Service.
We utilize email tracking systems that provide us with data such as who opened or forwarded an email, the time it was opened, and whether the reader clicked certain links within the email.
Analytics
We, as well as third-party vendors acting on our behalf (such as Google), may use first-party cookies (such as the Google Analytics cookies) and third-party cookies or identifiers to gather anonymous analytics and statistics about our Website and applications and how they are being used by our visitors so we can improve our platform. Our web server storage logs may collect the domain names, internet protocol addresses, the types of web browsers, and certain data of visitors to the website.
Personal information received by Anyone Home from you or third parties may be stored and processed in the United States or any other country where we or our service providers maintain facilities.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all the steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information, and as per applicable data privacy laws. This policy may not constitute your entire set of privacy rights, as these may also vary from state to state. To be certain of your privacy rights, you may wish to contact the appropriate agency in your state that is charged with overseeing privacy rights of consumers.
How We Share Your INformation
Information about our customers is an important part of our business. We share personal information only as described below.
Law enforcement Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Legal Requirements We may disclose your personal information in the good faith belief that such action is necessary to:
To comply with a legal obligation;
To protect and defend our rights or property;
To prevent or investigate possible wrongdoing in connection with the Services; and
To protect the personal safety of users of the Services or the public.
Service Providers We may employ third-party companies and individuals, such as contractors, vendors, or distributors, to facilitate our Services, provide the Services on our behalf, perform Services-related services, conduct identity verification and/or fraud prevention, assist us in analyzing how our Services are used, further develop our Services, or perform any other lawful undertaking on our behalf (“Service Providers”). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose to third parties without our authorization or use it for any other purpose and are additionally required to keep it confidential.
Third Parties As explained above, Anyone Home does not sell, rent, loan or transfer any personal information regarding our customers or vendors to any unrelated third parties.
Merger, Sale, Or Bankruptcy If we sell all or part of our business, or make a sale or transfer of our assets, or are otherwise involved in a merger or transfer of all or a material part of our business, or are involved in a bankruptcy, The Corporation may transfer your information to the party or parties involved as part of that transaction
How We Secure Your Information
We are committed to ensuring that your information is secure. We use commercially reasonable efforts to protect your personal information collected, used, stored, shared, or transferred as part of our Services from access, loss, misuse, alteration, or destruction by any unauthorized party. Please understand, however, that no transmission of data over the internet or any other public network can be guaranteed to be 100% secure. We do not promise, and you should not expect, that your personal information or private communications will always remain private. You are also responsible for taking reasonable steps to protect your information against unauthorized disclosure or misuse such as by maintaining the confidentiality of your personal information.
Retention of Personal Information
We keep your personal information to enable your continued use The Corporation’s Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.
Lawful Bases for Processing
To use your personal information, we must have a valid reason, which under some laws is called the “lawful basis for processing” or “legal grounds for processing.” When we act as a data controller, we may process your personal information based on these reasons:
Your Consent: We will use your personal information because you actively indicated it is okay that we do so. This includes, for example, where you consent to us placing non-essential cookies on your device.
Keeping our Agreement Obligations: This includes using your personal information to fulfill our agreement with you by, for example, responding to your support requests
Legitimate Interests: We may use your personal information because we believe it is in our best interest or the interest of someone else. Legitimate interests work when we use your personal information in ways that make sense and do not significantly intrude on your privacy or when we have a very good reason for using your personal information. What that normally means for us:
Service Improvement: We may use data to enhance our Service features and functionality, making them more useful and user-friendly.
Customer Engagement: Keeping customers, users, and others informed about updates, new features, and content that may interest them.
Research and Development: Using aggregated and anonymized data to conduct research on trends and user behavior to improve the Services.
Marketing and Promotion: Promoting the Services to a wider audience and providing tailored recommendations based on user data.
Security and Fraud Prevention: Protecting the Services and its users from security threats, fraud, and abuse.
Legal Compliance: Ensuring compliance with relevant laws and regulations.
Business Operations: Managing day-to-day operations and ensuring our Services sustainability and growth.
Following the Law: This includes processing your personal information to follow the law, such as keeping records of your consent or when you exercise your privacy rights.
Other Reasons: This includes using your data for any other reason that the law allows.
If we use legitimate interests as the reason for using your personal information, you can ask us for more details about why we do so by contacting us.
Where we process your personal information based on your consent, you may withdraw it at any time. However, this will not affect the lawfulness of our processing before you withdrew your consent. It will also not affect processing performed on other lawful grounds.
Where we receive your personal information as part of providing our Services to you based on a contract, we require such personal information to be able to carry out the contract. Without that necessary personal information, we will not be able to provide the Services to you.
Within the scope of this Privacy Policy, we process your personal information based on the instructions of our customers. To learn about their lawful bases for processing your personal information, please read the privacy policies of our customers.
INternet Advertising and Third Parties
The offerings may include third-party advertising and links to other websites and applications. Third-party advertising partners may collect information about you when you interact with their content, advertising, or services.
Chat and Artificial Intelligence
Chat and artificial intelligence features connect you with information and intelligently sense, process, and act on information, learning and adapting over time.
A note about accuracy: Our chat and artificial intelligence features generate responses by reading a user’s request and, in response, predicting the words most likely to respond to such request. In some cases, the responses may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from these features. If you notice that these features provide factually inaccurate information and you would like us to correct the inaccuracy, you may submit a correction request via email to support@anyonehome.com. Given the technical complexity of how these features work, we may not be able to correct the inaccuracy in every instance.
Payments
We may provide paid products and/or services within the Services. In that case, we may use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card or banking details. Information may be provided directly to our third-party payment processors whose use of your personal information is governed by their respective Privacy Policy.
Links to Other Websites
Our Services may contain links to other websites or mobile applications that are not operated by us, such as Facebook, Instagram, Twitter, and Youtube. If you click a third-party link, you will be directed to that third-party’s website or mobile application. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites, mobile applications or services.
Children's Privacy
Our Services do not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personally identifiable information, please contact us. If we become aware that we have collected personally identifiable information from children without verification of parental consent, we take steps to remove that information from our servers.
Access to or Deletion of Your Personal Information
You can request access to, or deletion of, your personal information that we collect and maintain through our Services by emailing privacy@anyonehome.com.
If you are a U.S. resident, please continue reading below for additional information about your rights and choices with respect to your personal information under U.S. State laws.
Notice to Non-U.S. Users
As the Internet is a global environment, collecting and processing personal information may involve the transmission of this data internationally, including into and/or outside of the United States. Therefore, by communicating electronically with us, you acknowledge and agree to your personal information being processed in this way.
Specifically, if you are located outside of the United States, please be aware that by using our Services, your personal information may be transferred to the United States or other third-countries, the privacy laws of which may be deemed by your country to have inadequate data protection. If you are located outside of the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States or other third-countries.
If you reside in the European Union, you have certain rights under the European Data Protection Regulation (“GDPR”), including:
The right to be informed of the personal information we collect and how we process and use that data;
The right to request access to your personal information;
The right to request that inaccurate personal information be rectified, or completed if incomplete;
The right to request erasure of your personal information;
The right to restrict our processing or use of your personal information;
The right to obtain and reuse your personal information for your own purposes;
The right to object to our processing or transferring your personal information;
The right to withdraw your consent for us to use your personal information; and
The right to lodge a complaint with a supervisory authority under the GDPR.
We have a lawful basis for collecting and processing your information for the purposes we have outlined in this Privacy Policy and so that we can optimize your experience with our Services. We retain and store your personal information only for as long as we have a lawful basis to do so and in accordance with this Privacy Policy.
In response to receiving a request for one of the rights set forth above, AH will timely comply with the request within the time periods set forth in the GDPR for each right. Several of the above rights are not absolute and apply only in certain circumstances. AH will comply with requests for those rights as set forth in the GDPR. We are intent on resolving any issues relating to our handling of your personal information, and you may contact us at any time regarding any questions or concerns.
We do not make any decisions about you which will significantly affect you based on automated processing of your personal information.
Changes to this privacy Policy
We may make changes to our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy to the website and updating the “last modified” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
We are committed to working with you to resolve any complaints you may have regarding this Privacy Policy or the treatment of your personal information. If you have any questions about this Privacy Policy or its implementation, please contact us:
By Mail: Anyone Home Inc. 2035 Lakeside Centre Way, Suite 250, Knoxville, TN 37922 United States
This Privacy Notice for U.S. Residents supplements the information contained in the Privacy Policy for The Corporation noted above (collectively, “The Corporation”, “Anyone Home”, “AH”, “we”, “us”, or “our”) and applies solely to visitors, users, and others who reside in the States of California, Colorado, Connecticut, Utah or Virginia (“consumers” or “you”). We adopt this notice to comply with the privacy laws of California, Colorado, Connecticut, Utah and Virginia (“U.S. State Laws”). Any terms defined in the relevant U.S. State Laws have the same meaning when used in this notice.
Information We Collect
Our Website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, AH has collected the following categories of personal information from its consumers within the last twelve (12) months:
Identifiers. Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name.
Personal information categories listed in the California Customer Records statue (Cal.Civ. Code § 1798.80(e)). Examples: A name, signature, physical characteristics or description, address, telephone number. Some personal information included in this category may overlap with other categories.
Commercial Information. Examples: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other similar network activity. Examples: Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
Inferences drawn from other personal information. Examples: preferences and interests based on a consumer’s interaction with a website, application, or advertisement.
Personal information does not include:
Publicly available information from government records.
De-identified or aggregated consumer information.
Information excluded from the scope of various U.S. State Laws, like:
health or medical information covered by other laws such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA), or clinical trial data;
personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA), and the Driver’s Privacy Protection Act of 1994.
We obtain the categories of personal information listed above from the following categories of sources:
Directly from you. For example, from forms you complete or products and services you purchase.
Indirectly from you. For example, from observing your actions on our Website.
Use of Personal Information
Once aggregated we may use or disclose the personal information we collect for one or more of the following purposes: Advertisement, Data Analysis, Value Proposition, Sales Materials, Partnerships. However Anyone Home’s use of information received, and Anyone Home’s transfer of information to any other app, from Google APIs will adhere to Google’s Limited Use Requirements.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
For information generally on how we share your personal information and to which entities, please refer to our Privacy Policy listed above.
Disclosure of Personal Information
In the preceding 12 months, Anyone Home has disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records Statute personal information categories.
Category C: Commercial information.
Category D: Internet or other similar network activity.
We disclose your personal information for a business purpose to the following categories of third parties: Anyone Home affiliates and subsidiaries, TransUnion, Stripe and Opencnam.
Sales of Personal Information
In the preceding twelve (12) months, Anyone Home has NOT SOLD PERSONAL INFORMATION.
Your Rights and Choices
The U.S. State Laws provide consumers (residents of those States) with specific rights regarding their personal information. This section describes your privacy rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
sales, identifying the personal information categories that each category of recipient purchased; and disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
You can also request a notice disclosing the categories of personal information we have shared with third parties, if any, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to the contact information provided below. You may also choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time by submitting a request in writing to the contact information provided below. Please note that this opt-out does not prohibit disclosure made for non-marketing purposes.
Do Not Sell My Information
You have the right to opt of sale of your personal information to a third party. Please note that this does not stop Anyone Home from distributing this information within our organization across business units. Additionally, your right to opt out does not stop all transfers to third parties as we can continue to provide your personal information to our service providers pursuant to a written contract that meets requirements within the U.S. State Laws. Furthermore, we can continue to provide data that does not meet the definition of personal information.
This right to opt out applies to all consumers ages 16 or older and may be exercised at any time. We will honor all such requests unless you subsequently decide to opt in to the sale of your personal information.
The sale of personal information does not include if you direct Anyone Home to interact with a third party, Anyone Home alerts third parties that you have opted out, the sharing of information is necessary to perform a business purpose and meets the other conditions specified, or the information is transferred as part of an asset in a merger, acquisition, bankruptcy or other change of control of Anyone Home.
If you wish to exercise your right to opt out, please submit a request via email to privacy@anyonehome.com. We will honor your request for twelve (12) months before we ask you to opt in to the sale of your personal information.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete)your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
Comply with applicable laws;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
Comply with a legal obligation; and
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, opt out, and deletion rights described above, please submit a verifiable consumer request to us in one of the following ways:
By Mail: Anyone Home Inc. 2035 Lakeside Centre Way, Suite 250, Knoxville, TN 37922 United States
Only you or those registered with relevant authorities that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information on or an authorized representative; and
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. Unless permitted by the U.S. State Laws, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
AH reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or comments about this notice, the ways in which The collects and uses your information described in this policy your choices and rights regarding such use, or wish to exercise your rights under a U.S. State Law, please do not hesitate to contact us at:
